Our services and solutions

Summary of Services.

Audit.

• Pre-incident risk analysis (review of history of performance)
• Supply chain auditing (procurement process, supplier, and vendor performance)
• Supply chain integrity audits
• Accredited benchmarking (measurement of performance with regards to formal accredited quality systems)
• Pre-inception audits
• Legal compliance audits (assessment of legal compliance across the world)
• Automotive support globally with particular interest in complex supply chains audits for third party
• Suppliers to the automotive industry

Support.

On-site crisis response: (guiding and support relating to appropriate crisis management response) 

Desktop reviews: of policy and procedures (specialist assessment of client protocol)

Laboratory testing and product analysis: (UKAS accredited laboratory support)

Product recall and logistics: (guidance and recommendations provided with regards to product recall activity)

Expert witness: (high level expert witness support)

Food fraud and substitution investigation.

Technical support: Supporting companies undertaking the manufacturing of new food products. Product and process review to include product specification and risk assessment. QTEC will offer country specific in-depth analyses of the upcoming requirements including potential impacts on labelling, ingredient sourcing, allergens, ready to eat foods, gluten free, vegetarian, vegan, religious requirements, food safety and marketing practices.

Provision for technical forums: Face to face or remote sessions with key company personnel in quality control and quality assurance, enabling full support in the developing product and process control which includes monitoring and detection methodologies.

Research and development support:  will conduct targeted research to assess the implications of changes on product formulations, supply chain practices and consumer preferences. Collaboration with academic institutions and industry experts will be prioritized to ensure that our research outputs are robust and actionable.

Current codes of practice: To provide relevant and current in-country codes of practice for compliance backed up by academic and practical key specialists to support and further develop food safety management systems. As an example, soon to be implemented in the USA, changes will be made to the Control of Listeria in Ready to Eat Foods [RTE] in the USA. Further new guidance will be required on food allergen requirements.

Food allergen labelling Requirements: and the guidance on the Labelling of Plant Based Foods.

Emerging threats: Sourcing and providing information and intelligence regarding emerging risks to the food supply.

Specific food and drink protection: Relevant approaches to food and drink protection. As examples. PAS 96, 2017 A Guide to Protecting and Defending Food and Drink from deliberate attack. ISO 22361 2022 Security and Resilience, Crisis Management. BRCGS Global Standard for Food Safety issue 9-2023. Further codes of practice for global locations and product profiles.

Environmental monitoring: Environmental Issues. Sanitation and environmental pathogenic contamination is a major concern in the manufacturer of RTE foods. There are numerous issues ranging from inadequate machinery being poorly disassembled for sanitation, poor maintenance of floors, ceilings and work surfaces, staff failing to address high risk environments; all are critical to food safety.  audits eliminate and reduce the risk against food contamination and product recall.

Regular updates: White papers, bulletins and research documents are provided on request to keep stakeholders informed of new developments and deadlines

Training.

Product recall procedures: (continued professional development – CPD)

Risk and crisis management: (continued professional development – CPD)

Media training: (including social media focus) 

Bespoke training sessions:  Facilitate workshops and training sessions designed to educate and support clients.

Stakeholder engagement: QTEC are able facilitate forums for industry stakeholders to share challenges and solutions related to compliance and innovation in response to global challenges

Liaison: QTEC are able to act as a liaison between food companies and regulatory bodies to ensure that industry concerns are raised and addressed.

Training to the Gold Standard.

Tailored professional simulation training sessions: Elevate your team’s skills and readiness with our bespoke professional simulation training sessions. Designed specifically to meet the unique needs of your organization, our training combines realistic scenarios with expert facilitation, ensuring that participants gain practical experience and confidence in their roles.

Customized scenarios: Our simulations are tailored to reflect the specific challenges and scenarios your team faces, allowing for relevant and impactful learning experiences. Led by seasoned professionals with extensive industry experience, our facilitators guide participants through the training, providing real-time feedback and insights.

Hands-On learning: Engage in immersive, experiential learning that encourages collaboration, critical thinking, and effective decision-making under pressure.

Debrief and reflection: Each session includes comprehensive debriefing, where participants reflect on their experiences, discuss outcomes and identify areas for improvement.

Flexible delivery: Whether in-person or virtual, our training can be delivered in a format that best suits your team’s needs and schedules.

Example professional training sessions: Specific profiles encompassing areas such as Risk Assessment, Risk Recognition, Root Cause Analysis, Allergens, Crisis Management and Food Safety. All are designed to equip participants with the skills and knowledge required to identify, assess and mitigate risks within their operational environment effectively. These profiles are tailored to give participants a comprehensive understanding of key concepts fostering both theoretical knowledge and practical application.

Successful initiatives include the delivery of fully accredited, professional, and bespoke industry-based training programmes across food and non-food, automotive, pharmaceutical, consumer goods and environmental management sectors.